Acceptance of these Terms and Conditions of Business is legally binding in accordance with English law and is Subject to the jurisdiction of the English Courts.
This document sets out the standard terms & conditions under which Rentigo Ltd will act for its clients as agents in the letting and management of residential property.
Please ensure that:
Once instructed we will charge a commission of 10% (Inc VAT) of the Monthly rent payable for the term of the tenancy which will be payable in advance on each month on the signing of the Tenancy Agreement. In the event that the initial tenancy is extended, whether or not negotiated by us, a fee of 10% (Inc VAT) of monthly rent payable for the term of the tenancy which will be payable in advance on each month at the commencement of each renewal and is payable throughout the entire period the Tenant remains in occupation of the property. We do offer rent collection as part of our full management package, however if you prefer to receive the rent directly in your account from the tenant this can be arranged and the same fee of 10% (Inc VAT) will still apply, in which case an invoice will be raised on the rent due date which should be payable within 7 days.
All full management contracts will have an additional let fee of £300 (Inc VAT) on each let to cover the admin and referencing costs.
Check in fee will be included within the full management package, however there will be a charge of £120 (Inc VAT) for the checkout inventory. Please specify at the start of the contract if you DO NOT wish for Rentigo Ltd to carry out the checkout inventory. If this is not confirmed in advance Rentigo Ltd will carry out the inventory and issue an invoice at the end of each tenancy.
If instructed by you we will pay from rent received outgoings such as ground rent, service charges, insurance premiums, maintenance contracts etc. providing we hold sufficient funds on your behalf. Although we will query any obvious discrepancies as we discover them, we will need a written confirmation before we can make a payment on your behalf to a new payee. (This is in case if we receive an invoice payable by you and we do not have any instruction from you in the file). There will be an additional charge of 2% (Inc VAT) of the monthly rent.
Rentigo Ltd will be responsible for registering utilities under the new tenant’s names once the full management agreement has been signed. It will be the landlord’s responsibility to deal with any outstanding utility bills before the start of the full management contract with Rentigo Ltd. Landlord should ensure that all utility companies including freeholder (if applicable) have been informed of the appointment of Rentigo Ltd as a managing agent of the property.
We will carry out routine inspections of the property twice a year and take any appropriate action, if necessary.
We will deal with routine management matters including minor as well as major works. We will inspect and arrange estimates for works and on receipt of your written approval will organise for the works to be completed. Please be advised that we cannot arrange for any works to be undertaken unless we are holding sufficient funds from you to cover such costs. In the event of an emergency we may have to act as an agent of necessity and arrange repairs without prior confirmation from you. Please refer to the maintenance T&C’s on pages 12 & 13.
We require three complete sets of keys for the property. If you are unable to supply three complete sets at outset, we will arrange for additional sets to be cut, at your expense.
Our appointment as managing agent, unless otherwise agreed in advance in writing, will be for a minimum of 12 months period which can be terminated, by either party by giving two months notice in writing after the initial 10 months. If you terminate our appointment at the end of a tenancy for the tenant, we provided when you instructed us then there will be a charge to pay of 2 weeks rent (Plus VAT). However, if you terminate our appointment at the end of a tenancy for the tenant we inherited when you instructed us then there will be no charge. If you terminate our appointment at any point within the first 10 months of the contract for the tenant, we provided, or we inherited you will be liable to pay us the management fee due for the full duration of 12 months.
Rentigo Ltd is legally obliged to refuse to market any property where the furniture, gas installations or electrical equipment do not comply with the Furniture and Furnishings (fire) (safety) Regulations 1993, the Gas Safety (Installation and Use) Regulations 1994, and the Electrical Equipment (Safety) Regulations 1994, respectively.
By accepting these Terms and Conditions of Business you warrant that:
YOU HEREBY INDEMNIFY RENTIGO LTD AGAINST ANY LIABILITY CAUSED AS A RESULT OF YOUR BREACH OF THE ABOVE.
Income from letting UK property is subject to UK income tax, even if the landlord is resident abroad. This includes a landlord who is an overseas registered company or Non-UK trust. As your agent Rentigo Ltd must account for tax at the basic rate on United Kingdom rental income of a non-resident landlord. As a Non-resident Landlord you can apply directly or through your accountant to the Inland Revenue for exemption from deduction of tax at source from rental income. If approval is granted by the Inland Revenue, the Inland Revenue will instruct Rentigo Ltd, as your agent, to release the gross rental without making any tax deductions. If the landlord is not granted exemption from tax deduction at source Rentigo Ltd, as your agent, must pay the Inland Revenue, on a quarterly basis, taxation at the basic rate of income tax on the net rental. The calculation of the tax paid by Rentigo Ltd will not include mortgage interest, wear and tear allowance, or other deductible items which we do not pay on your behalf. Any overpayment of tax will have to be reclaimed at the end of each year by the landlord via submitting a self-assessment tax return to the Inland Revenue directly (or via your accountant).
Rentigo Ltd is VAT registered under GB412266722 and therefore all charges will be subject to VAT.
This Act stipulates that the Tenant must be provided with an address in the United Kingdom at which he may serve notices upon the Landlord. Should the landlord reside outside the United Kingdom, an address in the United Kingdom where notices can be served must be provided. We will require this information before a tenancy commences. If there is a change in this address during the tenancy you must inform us immediately
We will only deal with applications for fair rents or other Court or Tribunal matters by special arrangement with you. It should be appreciated that this will involve further costs; however, these will be agreed, where possible, in advance.
In the event that Rentigo Ltd is obliged to instruct solicitors to recover any unpaid fees you will be liable to pay the solicitor’s fees and disbursements on an indemnity basis whether or not proceedings are issued.
We will inform you of any rent arrears or breaches of covenant that are brought to our attention as soon as reasonably practical. Thereafter, you will become responsible for instructing your solicitor as necessary and for any charges levied by them, however, we shall be happy to provide any guidance if required. Please refer to below Rent Guarantee clause.
Under full management we offer free rental insurance for the first 6 months when you instruct us to take out a 12 month policy. If you wish to take out further rental insurance on renewal there will be a charge. Please see below:
| 1 Month excess | 0 excess inc vacant possession |
|---|---|
| 6 months: £150 | 12 months: £195 |
| 6 months: Currently not available | 12 months: £225 |
If you do choose to continue the insurance after the initial 12 months please specify at the start of the tenancy as after the lapse of the initial 12 month rental guarantee, Rentigo Ltd will not be responsible for any rental loss or legal charges due to no rental insurance.
Variations to these Terms and Conditions of Business will only be valid if agreed in writing by authorised representative of the company.
Once instructed we will charge a commission based which will be payable depending on which of the listed let only packages you choose. Please refer to the T&C’s of each let only package. If the initial tenancy is extended there will be no renewal fee unless Rentigo Ltd has been instructed in writing to carry out the renewal of the tenancy.
If instructed by you we will pay from rent received outgoings such as ground rent, service charges, insurance premiums, maintenance contracts etc. providing we hold sufficient funds on your behalf. Although we will query any obvious discrepancies as we discover them, we will need a written confirmation before we can make a payment on your behalf to a new payee. (This is in case if we receive an invoice payable by you and we do not have any instruction from you in the file). There will be an additional charge of £60 (Inc VAT).
Rentigo Ltd will not be responsible for registering utilities, however if you wish for Rentigo Ltd to update the utilities there will be a charge of £60 (Inc VAT).
Rentigo Ltd do not cover routine inspections, however if you wish for Rentigo Ltd to carry out the inspection there will be a charge of £60 (Inc VAT) per inspection.
Rentigo Ltd does offer a bespoke maintenance service for all Landlords. Please refer to our maintenance section on our website.
We require one complete set of keys for the property if you choose for us to carry out the viewings on your behalf.
Depending on your chosen package termination fees may apply.
Rentigo Ltd is legally obliged to refuse to market any property where the furniture, gas installations or electrical equipment do not comply with the Furniture and Furnishings (fire) (safety) Regulations 1993, the Gas Safety (Installation and Use) Regulations 1994, and the Electrical Equipment (Safety) Regulations 1994, respectively.
By accepting these Terms and Conditions of Business you warrant that:
YOU HEREBY INDEMNIFY RENTIGO LTD AGAINST ANY LIABILITY CAUSED AS A RESULT OF YOUR BREACH OF THE ABOVE.
Income from letting UK property is subject to UK income tax, even if the landlord is resident abroad. This includes a landlord who is an overseas registered company or Non-UK trust. As your agent Rentigo Ltd must account for tax at the basic rate on United Kingdom rental income of a non-resident landlord. As a Non-resident Landlord you can apply directly or through your accountant to the Inland Revenue for exemption from deduction of tax at source from rental income. If approval is granted by the Inland Revenue, the Inland Revenue will instruct Rentigo Ltd, as your agent, to release the gross rental without making any tax deductions. If the landlord is not granted exemption from tax deduction at source Rentigo Ltd, as your agent, must pay the Inland Revenue, on a quarterly basis, taxation at the basic rate of income tax on the net rental. The calculation of the tax paid by Rentigo Ltd will not include mortgage interest, wear and tear allowance, or other deductible items which we do not pay on your behalf. Any overpayment of tax will have to be reclaimed at the end of each year by the landlord via submitting a self-assessment tax return to the Inland Revenue directly (or via your accountant).
Rentigo Ltd is VAT registered under GB412266722 and therefore all charges will be subject to VAT
This Act stipulates that the Tenant must be provided with an address in the United Kingdom at which he may serve notices upon the Landlord. Should the landlord reside outside the United Kingdom, an address in the United Kingdom where notices can be served must be provided. We will require this information before a tenancy commences. If there is a change in this address during the tenancy you must inform us immediately.
We will only deal with applications for fair rents or other Court or Tribunal matters by special arrangement with you. It should be appreciated that this will involve further costs; however, these will be agreed, where possible, in advance.
In the event that Rentigo Ltd is obliged to instruct solicitors to recover any unpaid fees you will be liable to pay the solicitor’s fees and disbursements on an indemnity basis whether or not proceedings are issued.
Under the Let Only Service Rentigo Ltd is not obliged to inform you of any rent arrears or breaches of covenant.
If you wish to take our rental insurance, we can offer this, please see our prices below.
| 1 Month Excess | 0 Excess Inc vacant possession |
|---|---|
| 6 months: £150 | 12 months: £195 |
| 6 months: Currently not available | 12 months: £225 |
If you do choose to continue the insurance upon renewal, please specify 1 month before the renewal date as after the lapse of the initial rental guarantee you will not be covered for loss of rent and Rentigo Ltd will not be responsible for any rental loss or legal charges due to no rental insurance.
Variations to these Terms and Conditions of Business will only be valid if agreed in writing by authorised representative of the company.
By signing this document, you are authorising Rentigo Ltd to advertise your property on all rental and sale portals. We aim to provide professional photographs if instructed, but if you choose to upload your own images, please ensure they are clear and in accordance with the Property Misdescriptions Act 1991. We supply free of charge professional photographs only if you choose one of the following services- Let only, Penthouse & Mansion packages, Full management & Guaranteed rent. This does not include 3D Virtual Tours however this can be included for an additional cost
Rentigo Ltd will charge either £99, £249, £499 or 6% of Annual rent (Pus VAT) dependent on the package chosen.
We will charge a commission of 10% (Inc VAT) of the Monthly rent payable for the term of the tenancy which will be payable in advance on each month, on the signing of the Tenancy Agreement. In the event that the initial tenancy is extended, whether or not negotiated by us, a fee of 10% (Inc VAT) of Monthly rent payable for the term of the tenancy which will be payable in advance on each month at the commencement of each renewal and is payable throughout the entire period the Tenant remains in occupation of the property. Monthly payment of our fees is only applicable if we are collecting the rent on your behalf. If you are receiving the rent directly in your account then the fee of 10% (Inc VAT) will be required at the start of the tenancy.
In the event of an Emergency including boiler & heating systems: If we are unable to get into contact with you and you haven’t supplied us with your own contractors details, we will act as an agent of necessity and arrange for our contractor to visit and carry out the repair. We will then notify you by email and send over an invoice for payment which will be due within 7 days. If you have authorised for us to send a contractor, please note they may complete the repair without you receiving a quote first. Any updates will be sent over by email.
Reasonable time frames: Rentigo will carry out any repairs or visits within a reasonable time, unless something beyond our control makes that impossible – in which case we’ll let you know as soon as possible and give you another time when our contractor is next available unless there is an emergency such as no hot water, heating or if there are children under 5 or any elderly or vulnerable people residing in the property.
Contractor’s feedback: If our contractor is unable to fix the problem on his initial visit and a part is required to be ordered then please allow us a reasonable time for the contractor to receive the part before the replacement can go ahead.
Getting into your property: Our contractors will only carry out works on your property if there’s someone 18 years old or older present during the visit. It’s your responsibility to ensure access to your property is available. If you authorise our contractor to gain access through the concierge or by using the management set of keys without your presence, Rentigo Ltd will not accept any liability for loss, damage or theft of any personal belongings in the property. If our contractor can’t get access, they won’t be able to complete the work so then it is up to you to rearrange another appointment with us. This will delay the completion of the works.
Working in dangerous & unsafe conditions: Our contractor will not start or continue doing any work in your home if we believe there’s a health and safety risk, for example: hazardous chemicals, pest infestations, verbal or physical abuse, or harassment. And they won’t return to finish the work until that risk is gone. If any asbestos needs to be removed before they can repair your boiler, appliance or system, you’ll need to arrange and pay for someone else to remove it and give you a Certificate of Reoccupation which you’ll need to show us.
Deliberate damage or misuse: Our contractor will use their expert judgement to determine how the damage was done, the contractor won’t repair or replace any parts that have been deliberately damaged or misused by you/ tenants and therefore you will be liable to ensure the repairs are carried out and your expense. If you wish for our contractor to still complete the works, they will require you to make the full payment in advance before they can complete the job. Cash in lieu: We won’t offer you cash instead of carrying out repairs or replacements.
Damage: We’re not responsible for any damages to yours/ tenants personal belongings if they are being stored or placed in the area in which the contractor needs to access if you have previously been advised to remove these to enable the job to go ahead.
Reasonable time frames: Rentigo will carry out any repairs or visits within a reasonable time, unless something beyond our control makes that impossible – in which case we’ll let you know as soon as possible and give you another time when our contractor is next available unless there is an emergency such as no hot water, heating or if there are children under 5 or any elderly or vulnerable people residing in the property.
Contractor’s feedback: If our contractor is unable to fix the problem on his initial visit and a part is required to be ordered then please allow us a reasonable time for the contractor to receive the part before the replacement can go ahead.
Getting into your property: Our contractors will only carry out works on your property if there’s someone 18 years old or older there at all times during the visit. It’s your responsibility to ensure access to your property is available. If you authorise our contractor to gain access through the concierge or by using the management set of keys without your presence, Rentigo Ltd will not accept any liability for loss, damage or theft of any personal belongings in the property. If our contractor can’t get access, they won’t be able to complete the work so then it is up to you to rearrange another appointment with us. This will delay the completion of the works.
Working in dangerous & unsafe conditions: Our contractor won’t start or continue doing any work in your home if we believe there’s a health and safety risk, for example: hazardous chemicals, pest infestations, verbal or physical abuse, or harassment. And they won’t return to finish the work until that risk is gone. If any asbestos needs to be removed before they can repair your boiler, appliance or system, you’ll need to arrange and pay for someone else to remove it and give you a Certificate of Reoccupation which you’ll need to show us.
Deliberate damage or misuse: Our contractor will use their expert judgement to determine how the damage was done, the contractor won’t repair or replace any parts that have been deliberately damaged or misused by you and therefore you will be liable to ensure the repairs are carried out and your expense. If you wish for our contractor to still complete the works, they will require you to make the full payment in advance before they can complete the job. Cash in lieu: We won’t offer you cash instead of carrying out repairs or replacements.
Damage: We’re not responsible for any damages to your personal belongings if they are being stored or placed in the area in which the contractor needs to access if you have previously been advised to remove these to enable the job to go ahead.
This is a legal document. Please take time to read it carefully and ask any questions relating to the terms and conditions below before agreeing.
This is a sole selling rights Agreement Between “Rentigo Ltd” & the named “Seller”
For the Sale of Listed property
This agreement is for a minimum period of marketing starting the first day that marketing is permitted for eight weeks (being the “Minimum Period”) and to continue after the minimum period until terminated by the notice under the termination of agency clause below. This agreement appoints the agent to market the property for sale on the terms set out below agreed between the parties.
The property will be marketed at an initial asking price as per listed (The asking price is not a valuation but a figure for marketing purposes).
You are legally required to provide an Energy Performance Certificate (EPC) prior to marketing your property. Rentigo Ltd can arrange this on your behalf. Please visit our maintenance page to order it.
Commission is charged based on the package chosen and is payable either in advance or on the exchange of contracts depending on the package you have chosen.
Please note the commission is fixed for certain packages and will not change should the final sale price be higher or lower than the asking price. All Fee will be subject to VAT.
The commission the Client pays the Agent is based on the total value of the transaction including the price of fixtures and fittings The total value of the transaction will also include the value of any non-cash consideration put forward by the buyer.
The Agent is registered under the Data Protection Act 1998
If the Client has instructed another agent on a Sole Agency/ Joint Sole Agency or Sole selling rights basis the Client must check, whether by instructing this agent as well, the Client will be liable to pay both estate agents’ fees.
The Agent will erect a For Sale board at the property to assist in the marketing of the property, depending on the package chosen. Any such board will comply with the Town and County planning (Control of Advertisements) regulations 1992, as amended. The Agent accepts liability for any claim arising under these Regulations in connection with the board unless the action arises because of a further board being erected by another agent. The For Sale board will always remain the property of the Agent unless the seller requests not to erect the board.
Either party can terminate this agreement by giving four weeks’ notice to the other in writing. The four weeks’ notice may be given to terminate this agreement at the end of or after the last day of the Minimum period. The Client agrees that all fees will be paid within fourteen days of the date when they fall due for payment.
The Agent may recommend additional marketing activity for the Client’s property and may make a separate charge for this. The Agent will not commit to any additional marketing without asking and agreeing such costs with the client first and in writing. The Client will be sent a separate invoice for any extra charges. The Client must pay the invoice in full within 10 working days of the date on it.
The Client will be liable to pay remuneration to the Agent, in addition to any other costs or charges agreed, if any person (or person subsequently introduced) introduced to the property during the period which the Agent has sole selling rights goes on to exchange contracts for the property within that period or within twelve months of the date this agreement ended, even if the purchaser was not found by the Agent but by Another agent or by any other person, including the Client.
By law, the Agent must tell the Client if the Agent or any connected person intends to earn any commission from offering the Client or buyer other services. If the Agent or any connected person earns money from any of these services, the agent or connected person would keep this commission.
The Agent will promptly forward details in writing of all offers received from potential Buyers at any time up until contracts have been exchanged, unless the offer is of an amount or type which the Client has specifically instructed the Agents, in writing, not to pass on. A written or computerised record of all offers received will be kept (including the date such offers the Agent received and the client’s response). This record will be available to the client on request. In turn, the Client must promptly inform the Agent of all enquiries or discussions which the Client may have with any prospective purchaser introduced by this agent that are not made with the knowledge of the Agent.
If the Agent holds the keys to the Property, the Agent must accompany any viewings of the property, unless the Agent and the Client agree otherwise. If the Agent is arranging for someone to view an occupied property, the Agent must agree the arrangements with the occupier beforehand.
It is the Agent’s usual practice to release the keys to certain professionals who require access, such as surveyors acting on behalf of purchasers. To avoid delaying the sale, once the Agent has established their identity, they are permitted to inspect the Property unaccompanied.
BY LAW, THE Agent must declare whether there is a personal interest in the sale of the Property. To assist the Agent to fulfil this obligation the Client is asked to indicate any personal association with the Agent of which the Client is aware. The Client is, or thinks they may be, a close relative or a friend or have any business interests with anyone involved with the Agent, the Client should let the agent know immediately.
The draft property details the Agent has prepared after the Agents visit are attached to this agreement. The details are attached, they will follow shortly. Under the Property Misdescriptions Act 1991, anything the Agent says or publishes about the property, as the Client’s estate agent must not be false or misleading. It is particularly important that the Client reads these details carefully and immediately informs the Agent if there is anything that the Client thinks the Agent should have included or that is inaccurate.
In the event of an instruction being withdrawn or terminated after a sale has been agreed we reserve the right to charge 1% of the sale agreed price. If a ‘ready willing and able purchaser’ is introduced by us but you subsequently withdraw, for whatever reason, and unconditional contracts are not exchanged. A purchaser is a ‘ready willing and able purchaser’ if they are prepared to exchange contracts for the purchase of the property.
The Agent will not discriminate against any person under the definitions of The Sex Discrimination Act 1975, The Race Relations Act 1976 or the Equality Act 2006. They will not discriminate or threaten to discriminate against any prospective Buyer of the Client’s property because that person is, will not be, or is unlikely to be accepting services that the Agent will (directly or indirectly) provide.
Once we have been instructed to sell a property any private approach or private offer must be notified to us forthwith following which we will negotiate on your behalf for a fee of £999 (Plus VAT).
The Agent is the member of Property Redress Scheme and has agreed to abide by their Rules of Conduct and Code or Practice.
Under the Money Laundering Regulations 2003 and the Proceeds of Crime Act 2002 the Agent is legally obliged to verify the identity of the Client through sight of legally recognised photographic identification (e.g., passport, photographic driver’s license) and documentary proof of address.
Under the terms of the above regulations, if this contract is agreed away from the Agent’s place of business, you have the right to cancel this contract for up to 7 days starting from the day which you received this notice. If you wish us to commence marketing of your property immediately and then subsequently wish to cancel this agreement with in 7-day period, you may be liable for the Agent’s reasonable costs of service supplied before the contract was cancelled. If you wish to cancel this agreement under these regulations, such notice of termination must be made in writing.
