maintenance

Rentigo Maintenance

As part of Rentigo’s property management system, landlords and tenants can upload and edit the progress of any maintenance issues that are ongoing in the property. We work as your one stop shop for all of your tenancy needs and our team are always on hand to assist you. No matter your needs, Rentigo can offer you an efficient and comprehensive service.

When you choose Rentigo as your partner, you can be assured that you are receiving expert advice from trained and experienced professionals. We understand the difficulty that tenants and landlords may face when navigating property maintenance issues. We act as an intermediary party and offer help and guidance to both parties during repairs.

Landlords with Rentigo are able to choose from four different packages of property management. The level of assistance and cover you receive will depend on which service you have chosen. All terms and conditions will be covered when landlords sign up to Rentigo.

When cover has been selected, secure payment is taken online and a copy of the receipt will automatically be sent to the landlord's email. Rentigo Landlords are also able to fill in an online form with important property details such as property accessibility, parking, pet allowance etc. These details will be shared with the prospective tenants and stored by Rentigo for future reference during maintenance outcalls.

When a repair or maintenance issue arises from either the landlord or tenant, our team will work to allocate the job to a member of our maintenance crew. You will be updated with a date and time that the repairs are scheduled via email or text. Our online system allows landlords to log in to their account and keep up to date with the repairs being carried out at their property. We will keep all records and invoices available to you in your online account for peace of mind.

When work is completed at the property, all parties will be informed via their online account. Landlords will be asked for their feedback regarding the work carried out at their property and all comments and observations will be used to improve our services.

We have a dedicated online chat facility to assist you with all of your property needs. You can contact us at any stage of the repair work with questions or queries and we will respond as quickly and efficiently as possible. Our maintenance team can help with the following issues and services:

• EPC
• Gas Check
• Electrical Inspection Certificate
• Plumbing Works
• Electric Works
• End of Tenancy Clean
• Carpet Wash
• Painting and Decorating
• Grass Cutting
• Roof Repairs
• Structural Surveys
• Check In
• Check Out
• Property Inventory
• Rental Insurance
• Tenant Referencing Service

When you choose Rentigo as your trusted property management service, you are guaranteed to receive a professional and comprehensive service. Our team of dedicated estate experts are on hand to help at every stage of tenancy, lettings or home sales.